For less than the cost of one full-time hire, you get an entire team for $2,997/month
You will be assigned a team of 4 agents plus a Team Lead.
What Support Champions Will Do for You
- Delight Your Customers with Fast, Human Support
Our team manages all customer conversations through live chat and email, ensuring quick, empathetic, and accurate responses that turn problems into positive experiences. - Deep Product & Shopify Ecosystem Expertise
We go beyond basic support — our agents continuously learn your app inside out and stay up to date with the Shopify ecosystem, so merchants always receive knowledgeable, trustworthy guidance. - Technical Troubleshooting That Builds Trust
With working knowledge of JavaScript, HTML, CSS, and Liquid, our team can confidently address technical questions, assist with setup/customization issues, and communicate effectively with your developers when needed. - Insights That Drive Growth
Every customer conversation is an opportunity to learn. We capture and summarize product feedback from merchants, giving you clear, actionable insights to improve features and strengthen retention. - Seamless Feature Rollouts
Before your new releases go live, our team performs manual app tests to catch potential issues early — protecting your reputation and ensuring a flawless user experience.
With Support Champions, you don’t just get customer support — you gain a dedicated partner who helps your app grow while keeping your merchants happy.